Training Program

1. Orientation: Overview
   • The Company
   • Company Policies
   • Personnel Policies
   • Job Descriptions


2. Technical Knowledge
   1. Cleaning Procedures
      • General Service
      • Restrooms
      • Floor Care
      • Carpet Care
      • Upholstery Care
   
   
   2. Products
      • Usage
      • Safety
      • Procedures
      • Equipment
   
   
   3. Building Procedures
      • Security
      • Key usage and control
      • Lock-up procedures (alarms, windows, doors, lights, etc.)
   
   
   4. Emergency Procedures
      • Fire
      • Water Damage
      • Burglar
      • Accidents (Property, Personal, Vehicle)


3. The Customer
   • Appearance
   • Uniforms
   • Conduct
   • Handling Request